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Experience my art in person at The Kress Emporium in Asheville, North Carolina


FREQUENTLY ASKED QUESTIONS


Which MediUM and SIZE should I choose for my image? 

We offer a wide variety of media and sizes for fine art images:  

Fine Art Paper – All of the fine art paper offered for my prints is “archival” which refers to the quality of the paper. True archival paper is made of cotton fibers and has a lifespan of more than 100 years. Prints on archival paper create beautiful, high-resolution finished artwork. My images are offered on either smooth or watercolor fine art paper, depending (at my discretion) on which media they will look best.  I offer a "print only" or a “print with 1-inch border” option. In this case a 1-inch border is added to the image size, so an 8x10” photo will arrive 10x12” etc.; this is ideal if you want to mount and frame the image yourself. For best long-term results and to protect your image for years to come, having the image matted and framed is the best option. 

Metal Prints - High gloss metal is a beautiful choice and is a relatively new medium in fine art printing. It makes the photo come to life with high resolution and rich colors. High gloss metal has one drawback however, and that is glare. This is why I offer my prints on a "satin finish" metal. The image will still have the crispness and bright colors but without the glare from the lighting and without a glossy finish. 

Wrapped Canvas - Gallery-wrapped canvas is a terrific option for images with lots of bright, light areas. Many of my Dreamscapes look lovely on canvas, which tends to soften the image a bit. For larger image sizes, canvas is lighter and easier to hang, a good thing to keep in mind as you are making your selections. 

Acrylic Prints - Acrylic prints offer that pop of color and ultra high definition that makes people stop and say "Wow!" Acrylic prints are glossy and extremely durable.  These prints are weather and water resistant and suitable for bathrooms and other humid environments. 

Sizes - I highly recommend you take advantage of our website's augmented reality (AR) option in order to see what your chosen image will look like on your own wall. Simply choose "Live Preview AR" on the product page and use any smart phone or tablet to view the art piece in various sizes in your space. This is a wonderful new feature that I am proud to offer my art community!

If you are uncertain about what size or medium to pick for your favorite image, please contact me! I will gladly offer my expertise in solving your printing questions or issues. I want you to be thrilled with your art purchase!


Why don't you offer framed prints? 

That's a great question! My fulfillment partner only offers plexiglass with their frames, instead of glass. I happen to be very picky about the quality of my finished work. Plexiglass just doesn't cut it. I understand the reasoning; because it's lighter (which means less shipping cost) and there's very little chance it could break. But I prefer "art glass" (actual glass!) or a high quality non-glare glass, which is what I always use when I frame things myself. So I recommend that you find a local framer who can help you choose not only a beautiful mat but a good quality glass to go with your frame.


What is your shipping Policy? 

Our fulfillment partner will choose the most cost-effective shipping carrier based on the items ordered and their destination. You will receive a tracking number as soon as your order has been shipped. Production time is up to 5 business days (Monday through Friday, excluding holidays). Shipping times will vary depending on the destination. North American transit times will run from 2 to 7 business days after production is completed. International shipping is not available at this time. 


What is your Policy on Returns/Exchanges/Refunds?  

Our experienced print partner and fulfillment expert, Bay Photo Lab, ensures that your prints are packaged carefully and arrive safely at their destination. In the rare event that your print arrives damaged, please keep all packaging, take photos and contact info@harmonygraceart.com with your order number for further instructions. Custom framing as well as the shipping and handling fees on the original order are not refundable. The shipping cost to return the purchase is the customer's responsibility. 

PLEASE CHOOSE CAREFULLY. Ordinarily, all sales are final, with the exception of damaged goods. However, if you truly are unhappy with your art purchase, please contact me directly at info@harmonygraceart.com so we can discuss the particulars of your situation.

Before you place your order, I highly recommend you take advantage of our website's augmented reality (AR) option in order to see what your chosen image will look like on your own wall. This will help you choose the correct presentation for your space.


CAN I CANCEL MY ORDER?   

Please contact info@harmonygraceart.com as soon as possible if you need to cancel your order. If the product has already gone into production (which happens quickly!) it cannot be changed.  


HOW CAN I KEEP UP WITH YOUR NEW WORK?  

I would love for you to be the first to know about any new work, upcoming sales and live events! An easy way to stay in the loop is by signing up for my guest list (signup box below). You can also follow me on my social media pages (see links below) as I often post about new work.   

Instagram: click here to find me on Instagram
Facebook: click here to find me on Facebook 


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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We only want happy customers! In the rare event that your product was damaged in shipping or the print itself is not what you expected, please contact me at info@harmonygraceart.com with details so I can help you get it replaced.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

We have partnered with Bay Photo Lab for our printing and framing services. Bay Photo has a long history of providing archival quality art reproductions for nearly 40 years. For more information visit www.bayphoto.com

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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